Why Employee Engagement is Essential?

Businesses with more engaged employees perform better, have higher retention rates and typically have better customer service. Research indicates that engaged employees are up to 50% more productive and are more likely to expend discretionary effort at their job. Employee engagement also has a positive impact on customer satisfaction and profitability of a business organization because employees are more likely to go out of their way to ensure customers are satisfied with the products and services they receive. Employees are also more likely to stay with an employer who recognizes performance and rewards discretionary effort. Employee engagement programs play an important role in keeping employees satisfied have been shown to increase loyalty and commitment towards the organization. For more information on developing an employee rewards and recognition program and on other employee engagement programs visithttp://www.myhrpro.com/engagement-and-retention

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